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Natalie Farrell, Store Manager

Natalie Farrell started life at H&M as Ladieswear Floor Manager after graduating – and having worked for three other high-street retailers. She hasn’t been with us long and yet the 28-year-old is already a Store Manager.

She says: “I wanted to move to H&M because they have better benefits, a better infra-structure, and they treat their people really well.

“This is where I’m going to stay – and I was never able to say that elsewhere."

“The best thing is that you get to be your own person. You don’t need a work face. And everyone here is great at giving honest, straightforward feedback, so it takes no time to develop and grow.

“When they offer progression, it’s not an empty promise. I feel I can look my new starters in the eye and say, ‘Look at me.’

“At H&M, people are always talking about the future, which makes it an incredibly upbeat, positive atmosphere with endless opportunities.”

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