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H&M Online Sales is responsible for H&M’s e-commerce globally, where we digitally offer the world fashion and quality at the best price in a sustainable way! We make sure that H&Ms stores always are open, and that our fashion offer is available 24/7, wherever you are. We offer e-commerce in all digital channels, and currently have e-commerce sites in 49 markets. Here, we are focusing on creating the best customer offer and to improve our selling online. We ensure H&M is a multi-channel company, with numerous options for customers to both shop and stay updated.
Online Sales is manly based and directed from the Head Office in Stockholm. Today we are approximately 250 people, a multi-cultural environment with many international colleagues both at the office and around the world. We also have online team in New York, Shanghai and Borås.
It’s important for us to keep our promise to our customers by maintaining high quality service, efficiency and short lead times. Our goal is to be the #1 global online fashion destination and the most loved fashion brand in the world!